Purpose of the Policy

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our services.

Scope of Application

• Our official website and mobile applications
• Event registration and management systems
• Payment processing platforms
• Third-party service integrations

Legal Compliance

• Digital Personal Data Protection Act (DPDP) 2023
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable privacy laws and regulations

Personal Information

• Name, email address, and contact details
• Date of birth and age verification documents
• Profile information and preferences
• Emergency contact information

Payment Information

• Credit/debit card information (encrypted)
• Bank account details for transfers
• Billing address and GST information
• Transaction history

Technical Data

• IP address and device identifiers
• Browser type and version
• Operating system information
• Access timestamps and logs

Service Delivery

• Processing event registrations and participation
• Managing account access and security
• Providing customer support and assistance
• Facilitating tournament operations

Communication

• Sending important updates and notifications
• Event announcements and newsletters
• Response to inquiries and feedback
• Service-related communications

Types of Cookies

• Essential cookies for website functionality
• Analytics cookies for performance measurement
• Preference cookies for user settings
• Marketing cookies for targeted content

Cookie Management

• Browser settings for cookie control
• Opt-out mechanisms for tracking
• Third-party cookie policies
• Cookie preference center

Third-Party Service Providers

• Payment processors and financial institutions
• Cloud hosting and storage providers
• Analytics and monitoring services
• Marketing and communication platforms

Legal Requirements

• Compliance with legal obligations
• Law enforcement requests
• Government regulations
• Court orders and subpoenas

Security Measures

• SSL/TLS encryption for data transmission
• Secure data storage and backup systems
• Access controls and authentication
• Regular security audits and monitoring

Data Protection

• Employee training and awareness
• Incident response procedures
• Data breach notification protocols
• Regular security assessments

Data Subject Rights

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability

Exercise Your Rights

• Contact our Data Protection Officer
• Submit rights requests through our portal
• Verification process for requests
• Timeline for response and action

Retention Periods

• Account information: Active period plus 2 years
• Financial records: 7 years (legal requirement)
• Marketing data: 3 years from last interaction
• Technical logs: 12 months

Data Deletion

• Automated deletion procedures
• Manual deletion requests
• Backup retention policies
• Data anonymization processes

Policy Changes

• Regular policy reviews and updates
• Notification of material changes
• Email notifications for major updates
• Archive of previous versions

Communication

• Website announcements
• Email notifications
• In-app notifications
• User acknowledgment requirements

Payment Processing

• Secure payment gateway integration
• PCI-DSS compliance measures
• Encryption of payment data
• Transaction monitoring systems

Payment Security

• Tokenization of payment cards
• Fraud detection systems
• Regular security audits
• Secure payment verification